Everything, answered.
Buying & pricing
Why don't you offer hourly rates?
Hourly rates put the risk on you — you don't know the final number until the invoice arrives. Fixed packages put the risk on us: we've priced the scope, so the number you see is the number you pay.
Are these prices really final, or does everything become a “custom quote” once we talk?
The prices on this site are final for the scope stated. If your project doesn't fit a tier, that's a Custom Scope conversation — but every listed package is buyable at the listed price, no call required.
Is this just AI-generated content with a markup?
No. Every package includes a stated number of human revision rounds against a real brief — that's the “edited, not generated” part, and it's the reason the price isn't a per-word rate.
Why are there no client testimonials?
Because we don't have real ones to show you yet, and we'd rather show you nothing than fake something. /work/ shows the actual writing instead — before-and-after rewrites with the reasoning included — which you can judge for yourself.
Do prices include VAT?
No — prices shown are net. VAT is calculated at checkout based on your country and, for EU businesses, your VAT ID. See /pricing/ for the exact rules.
Process & timelines
How fast is the fastest turnaround?
4 business days, for an Ad Batch. Full-site and brand-system projects run longer — each package states its own turnaround, set before you pay.
What if I need something faster than the stated turnaround?
Ask on /contact/ before you buy — we'll tell you honestly whether it's possible, rather than promise and slip.
What happens between paying and getting my draft?
You get a kickoff brief first. We draft against that brief, then deliver for your revision round(s) — nothing happens by guesswork.
How do I give feedback on a draft?
In writing, in one consolidated round per revision — comments directly on the Google Doc work best.
Scope & revisions
What counts as a revision?
Line edits, restructuring, and tightening within the brief you gave us. Full policy on /process/.
What doesn't count as a revision?
A materially different brief, added pages or scope, or a different offer entirely — that's a change order, priced separately, not a free revision round.
What if my project doesn't fit neatly into one of the three tiers?
Custom Scope is a real, non-lesser option on every service page and on /pricing/ — not a hidden escape hatch. Tell us the shape of the project and we'll price it before you commit.
Can I combine two services?
Yes — that's also a Custom Scope; tag both services when you get in touch.
Language & localisation
Can you really write native-quality English from a Hungary-based studio?
English is our primary working language, not a translated afterthought — every page on this site, including this FAQ, is the proof.
Do you write in Hungarian too?
Yes — EN or HU output at the same price for every package. Tell us which in the kickoff brief.
Is the whole site available in Hungarian?
The core pages — home, services overview, pricing, process, about, contact and every legal page — are fully translated. A few service detail pages are EN-only for now and are clearly marked.
Legal & invoicing
Can I get an invoice before I pay?
Yes — the bank-transfer/proforma path at checkout generates one automatically; ask on /contact/ if you need one before starting checkout.
What's your refund policy?
See /refund-policy/ — in short: free cancellation or reschedule up to 5 business days before an agreed project kickoff, and EU consumers have the standard 14-day withdrawal right before work begins.
Who owns the copy once I've paid?
You do — full IP transfer on final payment, stated in every package.
How does VAT work if my business is registered outside Hungary?
EU businesses with a valid-format VAT ID are charged 0% under the reverse-charge mechanism. Full rule set on /pricing/.
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